My objective is to "Contribute and develop in the field of Training and Coaching."

Summary of Proficiencies:

• Excellent customer service: email, phone and in-person
  
  
• Writing: correspondence, feature, blogging
  
  
• Computing skills: MS Office applications, MS Project, Windows Movie Maker, Visio and SPSS
  
  
• People profiling and facilitation
  
  
• Coordination, consulting and project management
  
  
• HR Skills: recruitment, employee relations, and training
  
  
• 
  Records managementt
  

Responsibilities and Accomplishments:
Administrative: accommodate customer concerns via phone, in-person and email, process supplies requisition, logistics, compose and distribute correspondence, service arrangements.


Human Resources: talent sourcing, screening and on-boarding, corporate governance and engagement, employee development and records management.

Career History:
Corporate Trainer 2010 -
Develop modules and conduct teambuilding and leadership training programs for corporate accounts.

HR Supervisor
HPOI Corporation – HOYA 2010 – 2011
Drive the human resources department in the field of recruitment, training and development and employee relations for a start-up manufacturing company.

Associate Training Specialist/Technical Support
Stream Global Services 2006 – 2010
Trained entry agents with basic soft call skills and process training and up-training.

HR Associate
Cebu Belmont Inc. 2004 – 2006
Provided manpower, developed employees and provided opportunities for employee engagement.

Personnel Assistant
RD Pawnshop 2002 – 2004
Assisted Personnel Manager in recruitment, movements, training and organizational climate.

Administrative Assistant
RISE e-Commerce Systems 2001 – 2002
Supported regional operations in administrative, business development and customer service.

Education
BS Psychology 2001
Thesis Writing (Present)

Contact details
t: 63.927.682.6521
e: jean-capangpangan@the-iic.org